Accidents and Incidents

The CAA investigates aviation accidents and incidents to find the causes, and to prevent them from happening again. Every aviator, from pilots, to engineers, to airlines, to designers, to ground crew, reports their accidents and incidents to the CAA. The CAA's investigators work with the reporter to find out what happened and why. Often a seemingly small event can highlight a potentially serious problem.

What is an Accident or Incident?

Information for Family and Friends Following an Aviation Accident


To report an accident or serious incident, phone:

0508 ACCIDENT (0508 222 433) Monitored 24 hours a day, seven days a week by the Rescue Coordination Centre (RCC), who will contact the CAA.

The easiest way to report: Report Occurrences Online - suitable for all occurrence types

To report a Health and Safety at Work Notifiable Event, see Report an Event.

For other safety or security concerns (or questions about occurrence reporting), phone:

0508 4SAFETY (0508 472 338) Available office hours (voice mail after hours), or

Reporting Forms

The Microsoft Word versions of the forms above can be completed in the following ways:

  1. Print the form and complete by hand, or
  2. Complete the form online, save it* then attach it to an email, or print and post it, or
  3. Save the form to your computer*, then complete it offline, attach it to an email, or print and post it.
  • * In MS Internet Explorer, right click and chose "Save target as". This will vary with other browsers.
  • You are advised to save a copy for your records, whichever method you use.

Electronic Occurrence Reporting

Safety Reports

Other Info

How to Navigate the Rules booklet  How to Report Occurrences (PDF 1.4 MB)

Ever since the Wright brothers – and Richard Pearce – flew, aviators have looked at flying accidents and near misses to find out what went wrong, and how they can stop it happening again. How to Report Occurrences with easy to follow, step-by-step instructions on how to report, what to report, and who should report, will help you do your bit to keep New Zealand skies safer.

Published Jun 2015