Accredited Medical Conclusion FAQ
Why is this change to the charging for AMCs being introduced?
CAA is implementing the changes to the Civil Aviation Charges Regulation (No 2) 1991. This change reflects a fairer distribution of costs amongst participants. The application fee reflects a portion of the cost associated with processing the application. However applicants with specific medical conditions may require further work over and above standard processing in order to complete the assessment. The additional charge for any required AMCs, recovers the additional cost associated with assessing a participants specific medical condition, aside from the first two hours spent by medical professionals (both CAA and external Medical Examiners), which will not be charged to applicants.
Do I still pay the Medical Examiner for their time in assessing and completing the AMC process?
You will pay the Medical examiner a fee for the initial medical examination and assessment. If an AMC is then required, the Medical Examiner will charge CAA for their time in assessing and completing your AMC process. CAA will pay this charge and on-charge all time spent on your AMC (both CAA and Medical Examiner and Specialist time) to you that is in excess of two hours at the CAA standard rate.
Will all the time spent on assessing and completing my AMC be charged to me?
No. Only the total time spent by medical practitioners (both CAA and external Medical Examiners and Specialists) in excess of two hours for each AMC will be charged to the participant.
What is the rate that CAA will charge me for my AMC?
CAA will charge all time spent by medical professionals (both CAA and external Medical Examiners and specialists) in excess of two hours at the CAA standard charge out rate of $284 (inc. GST) per hour.
Why is there a variance between the hourly rate charged by the Medical Examiner and the rate charged to me by CAA?
The rate charged by CAA is the rate that is set in legislation. This rate covers the cost of establishing and administering the aviation safety system, including the fees payable to medical professionals who worked on your AMC.
Will I be charged a higher hourly rate if my Medical Examiner’s hourly rate is more than $284?
No, you will be charged an hourly rate of $284 (inc. GST) per hour by CAA irrespective of the Medical Examiner’s hourly rate.
My AMC may be processed over a long period of time, say over a six month period. When will I be invoiced by CAA?
CAA will invoice you at monthly intervals for the chargeable time (in excess of two hours for each AMC). Each invoice will charge for all time incurred in the previous month.
Do I have to give my permission before any cost is incurred on my AMC?
No. CAA will invoice you for your AMC in monthly intervals so that you are aware of the costs you have incurred on your AMC thus far.
You are at liberty to choose not to proceed with your application if your Medical Examiner indicates that flexibility needs to be applied. You can also withdraw your application for a medical certificate simply by writing to the Director of Civil Aviation at any time during the process. You will however be charged for the time incurred up to closure that is in excess of two hours regardless of the outcome of the AMC.
Can CAA provide me with an estimate cost for my AMC before I decide whether to proceed with the AMC or not?
Due to the different levels of complexity for each individual case, CAA is not able to provide an estimate for the AMC.
Can CAA contact me when my AMC has reached a certain number of hours so I can decide whether to proceed?
No, CAA is not able to contact you after a certain number of hours. We will continue with your AMC process until a conclusion is reached or you advise us to stop.
I have been through the AMC process and my application has been declined. Do I still have to pay CAA for the hours incurred on my AMC?
Yes. You will be required to pay for the time incurred on your AMC that is in excess of two hours.
I have been through the AMC process and my application has been declined. Can I get a refund of my application fee and AMC payments?
No. The application fee covers the cost of operating CAA’s medical unit and processing your application. The AMC payments cover the cost that has already been incurred in processing your AMC.
I paid $313 for my Medical Certificate Application Fee before 1 July 2017. Will I still be charged by CAA for my AMC?
If you paid $313 for your Medical Certificate Application Fee before 1 July 2017, you will not be charged by CAA for an AMC if it is required.
Why do I have to pay an application fee as well as the cost for undertaking the AMC?
The application fee reflects the cost of operating CAA’s medical unit. The AMC cost is the cost directly related your AMC which is over and above the cost of operating CAA’s medical unit.
How long will I have to wait for my AMC decision?
The time taken to complete an AMC varies from case to case. An AMC can range from relatively simple to very complex cases. A simple AMC can be reached very promptly. However complicated AMCs can take significantly longer, usually because further tests or specialist reports are required. CAA’s experience is that delays in providing the requested information are often the principal cause for a prolonged process.
My medical condition is unchanged from year to year. This time around, CAA has decided to assess my case in-house. Why has this changed?
An apparently stable condition may in fact have progressed. From time to time, the Director may find it appropriate to have a more in-depth review of a case. If a previous in-house AMC has been completed, CAA will often already have the relevant documentation. Thus these cases may not necessarily take much time to process.
My medical condition was assessed and my disqualification was lifted. I now have to go through the AMC process. Why do I have to undergo the same tests and provide all the same information again as part of the AMC process?
You may be asked to provide the results of tests deemed relevant and necessary for the AMC process. If a disqualification has recently been lifted, there is a good chance that much of the necessary information is already available. More recent information may be needed however.
Will I get a copy of the report upon completion of my AMC?
When conducted in-house (by CAA medical officers), CAA will send the AMC document to your Medical Examiner who will in turn forward this document to you together with their assessment and certificates as applicable.
My Medical Examiner has indicated that they are willing to be the expert. CAA has decided that a CAA medical officer will be the expert. Why was this decision made for my AMC?
The Director identifies one or more medical experts for the case concerned. This decision is made after multiple factors have been considered. These include case complexity and relevant experience and expertise of the experts considered.