Contact Us

The CAA invites the public to get information first-hand. To receive information at the same time the media does, simply subscribe through the CAA Notification Service. Select “Public and Media Info”, fill in your name and email address, and respond to the confirmation email.

If you have a query or suggestion, or you are a client whose address has changed, then we'd like to hear from you.

Phone and Email Location Postal
Tel: +64 4 560 9400
Fax: +64 4 569 2024
Level 15, Asteron Centre
55 Featherston Street
Wellington 6011
PO Box 3555
Wellington 6140
New Zealand


Accidents or Aviation Safety Concerns

Aviation Safety Concerns - this page has information about reporting an accident, low flying, aircraft noise, aircraft effluent claims, agricultural chemical drift, and helicopter frost protection. It has the contact information if you have concerns about aviation safety in New Zealand.

Media Inquiries

For all media enquiries please phone 0800 CAA NWS (0800 222 697).


The CAA is available to answer media enquiries during normal business hours, 7 days a week.

The CAA will also release information in the public interest outside of these times through its Notification Service. To subscribe to this free service, select “Public and Media Info”, fill in your name and email address, and respond to the confirmation email.

Inquiries after hours will be responded to as soon as reasonably practicable, which may be the following business day.

Official Information Request

Use fax or postal address as above, or email the Official Information and Privacy Adviser:

Personal Information Requests

Pursuant to section 45 of the Privacy Act 1993, the Civil Aviation Authority is required to be satisfied of the identity of the person making a request. Therefore, could you please forward a signed photocopy of a photographic form of identification (ie. Passport or Drivers Licence). No information will be made available to you until proof of your identity has been supplied. Email your request to