Table of Contents

Personal Information Requests

Contact Us

Report an accident

Freephone: 0508 ACCIDENT (0508 222 433)
Available 24 hours, 7 days

Report aviation safety concerns or dangerous drone activity

Freephone: 0508 4SAFETY (0508 472 338)
Available 8am to 4:30pm Mon-Fri. Voicemail after hours.
See also Aviation Safety Concerns and Report Dangerous Drone Activity.

If a drone presents an immediate danger, call the police on 111.

Change of address

See also Address for Service for the obligations of aviation document holders.

Licensing enquiries


Medical enquiries


Aircraft registration


Publications requests

To request copies of our booklets, posters and collateral.

Media enquiries

Phone: +64 27 763 0000
Available 9am to 5pm, every day. After hours calls responded to as soon as reasonably practicable, which may be the following business day.
Permission to Use the CAA Logo

General enquiries

Phone: +64 4 560 9400
Fax: +64 4 569 2024
Available 9am to 5pm, Mon-Fri.

Level 15, Asteron Centre
55 Featherston Street
Wellington 6011
PO Box 3555
Wellington 6140
New Zealand

For visitors, here's a handy map showing bus stops, car parks, etc
How to get to the CAA (PDF)

Official information requests

Use fax or postal address, or email for OIA or personal information requests.

Personal Information Requests

Pursuant to section 45 of the Privacy Act 1993, the Civil Aviation Authority is required to be satisfied of the identity of the person making a request. Therefore, could you please forward a signed photocopy of a photographic form of identification (ie. Passport or Drivers Licence). No information will be made available to you until proof of your identity has been supplied. Email your request to