Accidents and Incidents

The CAA investigates aviation accidents and incidents to find the causes, and to prevent them from happening again. Every aviator, from pilots, to engineers, to airlines, to designers, to ground crew, reports their accidents and incidents to the CAA. The CAA's investigators work with the reporter to find out what happened and why. Often a seemingly small event can highlight a potentially serious problem.

What is an Accident or Incident?

Information for Family and Friends Following an Aviation Accident


Reporting an accident or incident

To report an accident or serious incident

0508 ACCIDENT (0508 222 433)
Monitored 24 hours a day by the Rescue Coordination Centre (RCC)

For other safety or security concerns, or questions about occurrence reporting

0508 4 SAFETY (0508 472 338)
Answered during office hours (voice mail after hours), or email: isi@caa.govt.nz


Report an Occurence Online



To report a Health and Safety at Work Notifiable Event, see Report an Event.


Reporting Forms

The easiest option is to Report Occurrences Online. Alternatively, the following forms can be downloaded and emailed to ca005@caa.govt.nz

  • Emergency Flight Notification and Report
    Required under Civil Aviation Act 1990, Section 13A
  • CAA Section 13A (PDF 26 KB)
  • CAA Section 13A (Word 94 KB)

Electronic Occurrence Reporting

Safety Reports

Other Info

How to Navigate the Rules booklet  How to Report Occurrences (PDF 1 MB)

Ever since the Wright brothers – and Richard Pearce – flew, aviators have looked at flying accidents and near misses to find out what went wrong, and how they can stop it happening again. How to Report Occurrences with easy to follow, step-by-step instructions on how to report, what to report, and who should report, will help you do your bit to keep New Zealand skies safer.

Published May 2018